ChinAccess has used all reasonable care and skill to provide reliable content on this Site but gives no warranty that the content is free from inaccuracies or omissions. ChinAccess assumes no liability whatsoever for direct or indirect loss or damage incurred by users of its websites or by third parties as a result of any contacts via the internet. In particular, it shall not be held liable for the accuracy, timeliness or completeness of the data, information and content shown or transmitted via the internet. Accordingly, users acknowledge that they use such information at their own risk. 

Intellectual property rights for the documents contained in the site and each of the elements created for this site are the exclusive property of ChinAccess or its suppliers, since we grant no licence or right other than that of viewing the site. Any total or partial representation of this site or elements appearing there (logos of the companies, articles, graphic elements) by any process which could be used, without the explicite authorization of the owner of the site and also of the element, is prohibited and would constitute a counterfeit sanctioned by the articles L 335-2 and following of the Code of the Intellectual Property.

ChinAccess will use the customer's personal information only as reasonably necessary to provide contracted services and [...] to collect fees owed and will not disclose such information to any third party except as required by law as evidenced by an order of a court of competent jurisdiction and to collection services if needed. The customer has a right to access, withdraw, and modify personal data collected via the cookie at any time.

Regarding our translation services

Delivery 

ChinAccess shall, as far as possible, comply with agreed delivery deadlines, subject to cases where we await input/material from the Customer. If no timetable has been agreed, the assignment shall be performed at the rate which, in addition, is considered reasonable by the scope of the assignment.

For products where the service is to be delivered within a certain time interval, e.g. Within 30 minutes, the time interval is counted only from the time we have received the document in the correct and final format.

Performance of tasks and confidentiality

In connection with translation tasks, the Customer is obliged to provide all necessary and relevant information to ChinAccess regarding the text to be translated, including any particular terminology to be used.

We treat all information and tasks received from the Customer as confidential.

Change or cancellation

If the Customer makes changes or additions to a task after an agreement has been entered into, and if these changes and/or additions are not limited in scope, ChinAccess reserves the right to change the time of delivery and/or the fee in relation to the changed nature of the task.

Fee and payment

Our fee for a task will be stated to the Customer prior to the start of a task.

Stated prices are exclusive of VAT, unless otherwise expressly stated.

We provide standard payment terms of 30 days on all customer invoices. If payment for the invoice is not received on or before the due date stated on the invoice, then the Customer is liable to pay late fees and interest.

We are entitled to cancel all work for the Customer if the Customer does not pay timely.

Submission of a complaint shall under no circumstances exempt the Customer for his/her payment obligation.